Mastercard introduces a new process for escalation disputes, which will save merchants both time and money. This new workflow was put into effect on July 17, 2020.
Arbitration Chargeback (also known as a Second Chargeback) has been abolished and will no longer apply to disputes. Issuers are now able to initiate the following processes following a dispute, pre-arbitration, arbitration, pre-compliance and compliance.
Mastercard’s processing fees are shown below:
Please call (888) 255-2901 or visit AllayPay.com/quote to set up your merchant account today!